Terms of service

Terms of Service

Last Updated: [31-05-2026]

Welcome to Quinkl. These Terms of Service ("Terms") govern your access to and use of the Quinkl website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the Quinkl website, creating an account, or purchasing any product, you acknowledge that you have read, understood, and agreed to comply with these Terms of Service.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age or have permission from a parent or legal guardian.
  • Provide accurate and complete information when placing orders.
  • Use the website only for lawful purposes.

3. Products and Services

Quinkl strives to ensure that all product descriptions, images, prices, and specifications are accurate. However:

  • Product colors and appearances may vary slightly due to screen settings and photography.
  • We reserve the right to modify, discontinue, or update products without prior notice.
  • Product availability is subject to stock availability.

4. Pricing and Payments

  • All prices displayed on the website are in the applicable currency and include/exclude taxes as specified.
  • Full payment must be received before order processing and shipment.
  • We reserve the right to cancel any order resulting from pricing errors, technical issues, or suspected fraudulent activity.

5. Order Acceptance and Cancellation

  • An order confirmation does not guarantee acceptance of the order.
  • Quinkl reserves the right to refuse, cancel, or limit any order at its sole discretion.
  • Orders may be cancelled due to stock unavailability, payment issues, incorrect pricing, or suspected misuse of the platform.

6. Shipping and Delivery

  • Delivery timelines provided on the website are estimates and may vary.
  • Quinkl is not liable for delays caused by courier services, natural disasters, government actions, or circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.

7. Return and Refund Policy

Returns, refunds, and replacements are governed by our Return & Refund Policy.

Important points include:

  • Refunds or replacements are only available for products received in a damaged, broken, or defective condition.
  • A complete and uninterrupted unboxing video is mandatory for any damage claim.
  • Claims submitted without a valid unboxing video may be rejected.

Please review our Return & Refund Policy for complete details.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to interfere with website security or functionality.
  • Submit false information or impersonate another person.
  • Copy, reproduce, distribute, or exploit website content without authorization.

9. Intellectual Property

All content on the Quinkl website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Trademarks

is the exclusive property of Quinkl and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Quinkl shall not be liable for:

  • Indirect, incidental, special, or consequential damages.
  • Loss of profits, revenue, data, or business opportunities.
  • Delays, interruptions, or errors caused by third-party services.

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

11. Disclaimer of Warranties

All products and services are provided on an "as available" and "as is" basis unless otherwise required by applicable law.

Quinkl does not guarantee that:

  • The website will always be error-free or uninterrupted.
  • Product descriptions will be completely free of inaccuracies.
  • The website will be free from viruses or harmful components.

12. Privacy

Your use of the website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

13. Fraud Prevention

Quinkl reserves the right to:

  • Verify customer identity and payment information.
  • Refuse or cancel suspicious orders.
  • Restrict access to users involved in fraudulent activities, chargebacks, or abuse of company policies.

14. Changes to Terms

Quinkl reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon posting on the website.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

16. Contact Information

For any questions regarding these Terms of Service, please contact us:

Quinkl
Email: [quinklofficial@gmail.coml]
Phone: [9800000589]
Address: [Gurgaon]

By using the Quinkl website and placing an order, you agree to these Terms of Service.